Welcome to our info hub!

This page has everything you need to know about Palm Beach Red Light Therapy, including FAQ’s, membership details, our cancellation policy, and tips for making the most of your sessions.

If you have any additional questions or concerns, we’re here to help. Email our friendly team:

team@palmbeachredlighttherapy.com.au

FAQ’s

Palm-Beach-Red-Light-THerapy

Late Cancellation, Rescheduling, and
No-Show Policy

Rescheduling or canceling your appointment is easy;

Find your appointment email confirmation and click the link to cancel appointment.

We kindly ask for at least 6 hours notice to cancel or reschedule your appointment. If less tham 6 hours notice is given, or you do not attend your appointment, a $30 fee will apply.

This policy helps us accommodate other clients and ensures smooth scheduling for everyone. Thank you for your understanding.

Package Terms

  • Payments: Packages are paid upfront and are non-refundable and non-transferable.

  • No Expiry: Packages have no expiration date, so you can use your sessions at your own pace.

  • Booking & Rescheduling: Sessions can be booked online by choosing the Rebook (Prepaid) appointment type. Rescheduling and cancellations are subject to our cancellation policy above.

Membership Terms

  • Payments: Membership fees are $120 per week and are direct debited weekly or fortnightly.

  • Inclusions: Each membership includes 3 sessions per week, with additional sessions available for $30 each.

  • Cancellations: Memberships can be canceled with 4 weeks’ written notice via email.

  • Pausing Memberships: Members may pause their membership for up to 6 weeks per calendar year for travel, illness, or personal reasons. Requests must be made in writing via email.

  • Non-Transferable: Memberships are for individual use only and cannot be shared or transferred.

Tips for Making the Most of Your Session